Thank you for choosing websparow. in for your PHP script, themes, and apps codes needs. We value our customers and strive to provide the best possible products and services. However, we understand that there might be instances where you may need to request a refund. Please read this Refund Policy carefully to understand your rights and obligations.
1.1 Eligibility for a refund is subject to the following conditions: a) You must submit the refund request within [10] days from the date of purchase. b) The product must have a critical defect or issue that prevents it from functioning as described on our website. c) You must provide valid and convincing reasons for the refund request. d) You have not violated our Terms of Service and License Agreement.
2.1 The following items are non-refundable: a) Downloaded products after [10] days from the purchase date. b) Products with minor defects that do not significantly impact their functionality. c) Customized products or services specifically tailored to your needs. d) Products purchased using discount coupons, promotional offers, or special deals.
3.1 To request a refund, please contact our customer support team at [email address] and provide the following information: a) Your full name and contact details. b) Order number and purchase date. c) Detailed explanation of the reason for the refund request. d) Any relevant evidence, such as screenshots or error logs.
3.2 Our support team will review your request and respond within [10] business days. a) If your request meets the eligibility criteria, we will process the refund within [10] business days to the original payment method used for the purchase. b) If your request is ineligible for a refund, we will provide a detailed explanation.
4.1 After purchasing a product from websparow.in, you are entitled to receive free product support for [1] month. a) Product support includes installation, configuration, and bug fixing assistance. b) We do not provide support for third-party modifications or customization.
5.1 Customers are entitled to receive free updates for products purchased from websparow. in for [1] month. a) Updates may include bug fixes, feature enhancements, and compatibility improvements. b) Upgrades to newer versions with significant improvements may require an additional fee.
6.1 We reserve the right to modify or update this Refund Policy at any time without prior notice. a) Any changes to the policy will be effective from the date of posting on our website. b) It is your responsibility to review the Refund Policy periodically.
If you have any questions or concerns about our Refund Policy, please contact our customer support team at waroffacts@gmail.com
Thank you for choosing Websparow.in